We place great importance on ensuring that our digital content is accessible to all our guests, which is why we work to maintain compliance with the Website Content Accessibility Guidelines (WCAG 2.1, Level AA) from the W3C Web Accessibility Initiative (WAI). In this way, we want to provide all our users a similar digital experience, regardless of their physical or mental abilities.
The Cloud One Hotels continually strive to improve its digital accessibility. We check our website at regular intervals and are always happy to receive feedback.
If you are unable to attain the information you are looking for or cannot accomplish the reason you are visiting our website due to an accessibility‐related difficulty or technical problem, please contact our team at +49 (89) 66 50 25 - 00 or marketing@the-cloud-one.com and they will be happy to assist you.
Also, if you have any questions or comments about how we could make our website more accessible, please email us at marketing@the-cloud-one.com
We are currently finalizing our work to additionally make all aspects of our beOne app, including the reservation booking system accessible. In the meantime, if you require accessible features and would like to make room reservations, please use our accessible websites which can be found at https://www.the-cloud-one.com or https://www.motel-one.com.
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