NYC
The Cloud One New York-Downtown
Introducing…
Welcome to the Big Apple, the city that never sleeps, the city of dreams... have we forgotten anything else?
We are The Cloud One Hotels: Our homebase in this mega-city sits in the middle of FiDi - Financial District - right next to the World Trade Center Memorial.
The Urban Jungle interior design, a locally sourced food & drinks offer - and these are just a few of the reasons why it's worth pitching the tent in our cloud.
THE CLOUD ONE NEW YORK-DOWNTOWN
133 Greenwich St.
10006 New York
+1 (646) 434 4649
How do guests rate The Cloud One New York-Downtown?
Very good
Overall rating from 2,425 ratings
Friendliness 9.1 of 10
Cleanliness 9.1 of 10
Reception 9 of 10
Lounge & Bar 8.7 of 10
Location 9.4 of 10
Room 8.5 of 10
Bathroom 8.7 of 10
Free WiFi 9.3 of 10
Value for money 8.4 of 10
Breakfast service 8.4 of 10
The African American lady in the front who checked me in was great (I forgot her name ) but she was amazing she had great customer service and would be the main reason I come back to the hotel. She cared was efficient and stellar overall ! Please make sure she gets this review !
Great hotel, especially for the price. Great location for an NYC trip!
My wife and I came here on a whim to celebrate our 10 year wedding adversary. We were pleasantly surprised at our room view and the amazing terrace bar. The bartenders were very friendly and the drinks were top notch. Location is perfect, spent the day bar hopping around the financial district site seeing. We will definitely be back!
Lovely hotel with friendly staff. Very convenient location with access to subway, restaurants, & shopping. Clean & updated with a great little restaurant.
This was a great location, nice modern rooms and the 6th floor lounge was very comfortable. No ice machine from what we saw. A water station is needed for filling bottles.
all is perfect
Overall great stay - Wifi was spotty at times
Great location, courteous staff & clean rooms-deli was a welcome retreat, though the 6th floor bar seemed limited with drink options & also not fully covered by bar staff. Little details can make a huge difference-overall a lovely stay.
The location was amazing, the room was nice but pretty average. Staff could be more friendly, food was expensive for the quality presented. Not many facilities
Everything was perfect!
Location is great. Outside a bit dirty streets. Front desk service not polite. Front desk staff feels tired of everything. Room with a view was great.
Beautiful place, wonderful room plus view! Would love to return someday!
A/C very loud. Mini-fridge did not work :(
I had the impression I was annoying the staff. They were not particularily nice or helpful. Also, the fire alarm in our rome ran at 3am and then stopped and then started again at 5h30 without stopping. When we went down at the reception they did not seem to care. It finally went off by the time I came to the room with one of your staff. Since it was not ringning anymore he mentioned he couldn't do anymore. They also mentioned they couldn't switch our room. As a result we had an horrible night and never went back to sleep since we were stressed it will start to ring again. We were celebrating our 10th anniversary. What happened was really unfortunate and your staff never helped. To pay 450CAN for not sleeping is frustrating. We will never recommand your hotel or go back.
EVERYTHING about THE CLOUD ONE HOTEL in NYC was EXCEPTIONAL!
Extremely accommodating! Front desk was great and the staff was helpful.
Our overall stay at Cloud One was very good. The only things that were negative about stay was that the room was too small and we were assigned a room that was facing a dark alley.
The only downside is the leaking shower enclosure.
The pillows were the absolute WORST. They are way too big and firm. I did not even use them. Very bad sleep over my two night stay there.
Appreciated early check-in at 2:30pm for a work call
Conveniently located, excellent service from all staff members. The lounge was a great spot to work during the day, beautiful terrace, too.
Most excellent stay! My only qualm was there was no smart tv. I couldn’t watch netflix, hulu etc otherwise it was an amazing stay. I didn’t know NYC could be so peaceful. Loved the area. The staff was awesome. Cleanliness.
Excellent hotel, would stay again. Only issue was I booked a room with a better city view and didn’t get that but it’s a very nice hotel
The front desk was very attentive and helpful and kind. Very friendly. The wait staff in our breakfast is very patient and efficient even when they are busy.
Our stay was fantastic. We had a little hiccup the first night...was woken up by water dripping out the ac vent and pooling on the floor and needed to change rooms. Overall the stay was awesome. Rikky at the front desk is friendly and very professional.
Great location, clean rooms, great views, from the balcony patio, friendly staff, and overall very clean hotel.
Overall experience was really good.
This stay was perfect except the little visitor I had in the bathroom. A really big roach was in the bathroom my first morning I woke up. Also the hair dryer was broken but the staff was quick to fix that for me. Outside of that, everything was perfect. Location was great, staff was great and the view was perfection.
Great location close to so many subway stations which means you can get anywhere relatively quickly whether that be right uptown or across to Brooklyn. Also walking distance to Target to get anything need. Seems like a safe part of Manhattan to stay - we felt safe coming home at night at 11pm. Hotel staff were very helpful.
Such a wonderful and kind team. Next to the great location the team of the hotel made sure we had an unforgettable NCY Downtown experience. I am looking foward to my next booking.
Really great location. Clean room. comfortable beds. friendly staff.
Great hotel and fantastic location
Overall the stay is very good. The staff is nice and responsive. The room is quite at night. We had good sleep everyday. The only thing bother us a little bit is the air condition. The air condition will stop once it reaches the target temperature, and the room's temperature will rise. Sometimes, we will wake up from our sleep because the temperature rise. It will be helpful if the AC still produce some wind even the temperature has reached to make the air flow and temperature more consistent.
Beautiful view, clean and nice room
Overall, had a great time staying at the Cloud One. I just wish there was body lotion and hair conditioner available in the room as I was staying for a month. Also wished the policy wasn't to charge the entire stay on the very first night, but what can you do.
Pove the spacious and modern room and the special touch of a bottle of water when registering.
I loved everything about this hotel\! The location is perfect, the service was excellent, and everything was very clean\. It’s close to everything in Downtown Manhattan—the subway, the ferries, Wall Street, and the World Trade Center. It was so convenient to get around and explore the city.
Location is excellent. The hotel style and cleanliness were great. Staff could be friendlier and breakfast could also be improved by not charging for extra coffee, tea or juice.
Amazing hotel amazing location
Rikki at the front desk was exceptional - incredibly helpful, proactive, had great suggestions and really made my stay. Solid location. Mid breakfast though the Lounge & Bar had really good energy. A great stay overall.
Great location and the breakfast in the cafe is worth adding on - great menu choices and table service, just felt like eating out!
The worst stay and experience I have ever had traveling. I travel for a living for work and as we have an office 1 block away from the hotel, we decided to try someplace new. Unfortunately due to weather our flight was cancelled and could not get in until the next day. We had 3 rooms booked. The hotel staff was completely unaccommodating, even telling us that we will still need to check in on the day of our flight cancellation otherwise they will release our rooms and we will not have a place to stay when we finally arrive. I have never experienced this. To not even allow us to book those rooms for a future stay, and just charge us with ZERO care or accommodation is outrageous. We will be disputing all charges and writing reviews so everyone knows to beware as this hotel does not care when your travel gets moved that is COMPLETELY out of your control.
The property is amazing. The bar gives cozy, vintage New York vibes combined with a modern aesthetic. The patio is very relaxing with one of the best views 9f the city! My room was amazing! Floor to ceiling windows with a perfect view overlooking the 9/11 memorial. It was beyond words.
Pillows were way too thick and hairdryer very old. Otherwise a solid hotel.
Overall a very good hotel in Downtown NY. Very friendly staff that made us a breakfast bag to go because we had to leave early. Views were nice, especially from the Lounge/Bar (outdoor area closed after 11pm). Unfortunately the carpet close to the AC was partly wet, the bed had wripped spots and the two night lights had two different light temperatures. A real plus was the iron and the ironing board. :)
Check in was easy, the bartender was amazing, and bed was clean and comfortable. My one complaint is the AC in the room was very loud cutting on and off which made it hard to sleep through the night.
Very clean .great location
Would like to receive a receipt so that I don't have to waste time calling the hotel and asking for it.
The room was clean, comfortable and stylish. Location is super convenient to my office. Very quiet. Great view of the city and the river. While my bed was comfortable I couldn't get the pillows right. They were all too high for me. That's my one complaint.
We had a wonderful stay . The room was lovely and had an amazing view of the Freedom Tower. Generous amount of good quality towels were provided. My only note would be to provide hair conditioner The body wash and shampoo that were provided were great. Other than that minor issue I would highly recommend The Cloud One!
What's it like at The Cloud One New York-Downtown?
What's it like at The Cloud One New York-Downtown?
What to expect
- Quick Check-inFor beOne members: save time with our convenient advance check-in option
- Free WiFiThroughout the premises
- Pets welcomeContact the hotel directly
- Great locationStay somewhere special
- Tea and coffeeIn-room preparation facilities
- Parking for bicyclesLockable & Weather protected
- My Service OptionOpt out of daily housekeeping – to help our environment
- Left LuggageFree of charge
- Arrival and departureCheck in 3pm/check out midday
- CITY TAX
The City of New York charges a tourism tax of 14.75% plus USD 3.50 per room per night.
- GUESTS WITH CHILDREN
Children under the age of 2 may stay in their parents’ room free of charge – breakfast included and free of charge.
Children between the ages of 3 to 5 are counted as additional guests in the room and will need extra bedding accommodations. However, breakfast is still included and free of charge for them.
Children over the age of 6 are counted as additional guests in the room and will need extra bedding accommodations in the room. Breakfast will also come at additional cost.
The Cloud One Hotel New York-Downtown does not provide extra beds in the rooms due to fire safety guidelines.
For more info contact us directly here. - BREAKFAST
Note: Breakfast at this hotel is not served as a buffet but in the hotel's own deli.
Mo – Fr: 6 am – 10 am
Sa, Su, Holidays: 7 am – 11 am
...and what's for breakfast? - DELI
Hungry, thirsty? Our deli on the ground floor is open daily between 06:00 am - 09:00 pm, offering from smoothies to mimosas, salads to shakshuka, find full Deli Menu here
Besides, there are a couple of foody options in walking distance - see our recommendations here!
- QUICK CHECK-IN
As a beOne member, you can take advantage of our convenient and flexible online advance check-in option, and save time while you’re at it. Learn more here.
- ACCESSIBILITY
An overview of our accessible hotel features and the accessible guest rooms.
- GETTING THERE & PARKING
Plan your route by car here .
The hotel does not have its own parking garage.
We recommend the following public parking options nearby: ICON Parking (75 West St, New York, NY 10006) or SP+ (219 Albany St, New York, NY 10280) - PUBLIC TRANSPORT
You can reach the hotel via the World Trade Center (WTC) underground stop in downtown Manhattan on the lines: A, C, E, N, R, W, 1, 2, 3 ($2.75 per ride per person, payable with pre-paid card or any credit card)
You also have convenient access to:- New Jersey via PATH ($2.75 per ride per person, payable with pre-paid card or any credit card)
- Staten Island Ferry via Battery Park (free)
- Penn Station via underground lines A, E, 1 or 2
For more information on your connection, click here.
What types of rooms are available at The Cloud One New York-Downtown?
M One Accessible with two double beds
Accessible and barrier-free: easy access and plenty of comfort for your stay.
- Queen-size bed (160 cm)
- Granite bathroom with rain shower
- 43'' SMART TV
- Accessible bathroom
- Wheelchair-accessible
The Cloud with a king bed
For guests who know and love our standard room - the Cloud for all!
- Room size 16 m²
- King-size bed (180 cm)
- Free Wi-Fi
- flat-screen TV
- Safe
- Floor 2 - 27
The Cloud with two double beds
For guests who love our standard but prefer two double beds in the room.
- Room size 16 m²
- Free Wi-Fi
- flat-screen TV
- Safe
- Two double beds
- Floor 2 - 5
City Cloud with king bed
For guests who prefer a larger room to relax in and want to enjoy a stunning view over the 9/11 Memorial.
- Room size 20 m²
- King-size bed (180 cm)
- Free Wi-Fi
- flat-screen TV
- Safe
- Floor 7 - 10
City Cloud with two double beds and a view
For guests who prefer a larger room to relax in and want to enjoy a stunning view over the 9/11 Memorial.
- Room size 20 m²
- Free Wi-Fi
- flat-screen TV
- Safe
- With a view of One World Trade Center
- Two double beds
- Floor 7 - 10
River Cloud with king bed
For guests who prefer a larger room to relax in and want to enjoy a particularly stunning view over the 9/11 Memorial and the Hudson River.
- Room size 20 m²
- King-size bed (180 cm)
- Free Wi-Fi
- flat-screen TV
- Safe
- Stockwerk 11 - 27
River Cloud with two double beds and a view
For guests who prefer a larger room to relax in and want to enjoy a particularly stunning view over the 9/11 Memorial and the Hudson River.
- Room size 20 m²
- Free Wi-Fi
- flat-screen TV
- Safe
- With a view of One World Trade Center and the Hudson River
- Two double beds
- Stockwerk 11 - 27
Suite Cloud with rooftop terrace
Perfect for two who want to go high! In addition to a king-size bed, sitting area and wet bar, a rooftop terrace with fantastic views from the 28th floor awaits.
- Balcony
- King-size bed (180 cm)
- Free Wi-Fi
- flat-screen TV
- Safe
- Roomsize 45 m²
- Floor 28
Studio Cloud with rooftop terrace
Perfect for two who want to go high! In addition to a king-size bed and sitting area, a rooftop terrace with fantastic views from the 28th floor awaits.
- Balcony
- King-size bed (180 cm)
- Free Wi-Fi
- flat-screen TV
- Safe
- Roomsize 53 m²
- Floor 28
01 / 01
THE CLOUD ONE DELI
The city is big, the day is long: Our deli right around the corner offers everything you may need to conquer the Big Apple:
From breakfast to snacks, smoothies to mimosas, salads to shakshuka, sandwiches to pankcakes.
Open from 06:00 am - 09:00 pm.
Bottomless Brunch
What could be better than brunch? That’s right, a brunch buffet!
At our Bottomless Brunch in the deli, you can now spend your
Saturday and Sunday from 11 am to 3 pm
sampling a wide variety of delicacies and blending breakfast with lunch.
This 90-minute brunch journey is accompanied by Prosecco, Mimosas or Bellinis and a unique feel-good atmosphere.
Did you know?
Survivalist
In the middle of the fountain complex of the World Trade Center Memorial is an unusual survivor of the September 11 tragedy: the "Survivor Tree" endured all of the destruction and was allowed to move back in here in 2010.
As long as it's fancy
Strolling through Central Park you might suddenly be confronted with this small castle. The Belvedere Castle pretends to have been imported directly from Europe - but it was built here in the 1860s as a weather station.
Island Hopping
Yes, NYC also has a cable car! The Roosevelt Island Tramway takes you across the East River for a small price - including a phenomenal view of the city. Once on Roosevelt Island, you can marvel at the ruins of a smallpox hospital complex or lounge in the park.
A change of perspective
It's actually quite simple, but we'll mention it anyway: Instead of walking across the Brooklyn Bridge with the crowds of tourists from the Financial District waterfront, take the subway to Brooklyn and stroll across from there. That way you have the skyline in the picture for the perfect souvenir photo and it's also a little less busy here.
Your hotel in New York City
Welcome to Cloud One Design Hotel at Ground Zero in NYC.
Imagine checking into a hotel for the night where you will not only find your accommodations, but also a touch of Manhattan Magic! Cloud One Hotel in New York City, the city that never sleeps, offers you several ways to enjoy your stay in Manhattan.
Whether you're a business mogul or a leisure explorer on a short trip, our hotel in New York has something for everyone. And a child under 12 stays in their parents' room for free - it's as if they're little VIPs with every overnight stay, because our design hotel in Manhattan is especially kid-friendly.
Book a vacation and see New York, Times Square and much more from our hotels.
Rooms are everywhere, but only one Cloud One Hotel for your New York stay. Our options at the hotel are all tastefully decorated, offer cutting-edge security to international standards, and views of NYC that will amaze you. That's because from the hotel, you'll have an impressive view directly of the 9/11 Memorial and the skyscrapers and landmarks of Manhattan.
The location of our hotel in Downtown New York is simply unbeatable. In the middle of Manhattan's Financial District, the hotel is not only convenient, but also a stone's throw from the 9/11 Memorial, Lower Manhattan, Midtown, vibrant Wall Street and relaxing Battery Park. And yes, we even have weather-protected parking for your bike in the immediate vicinity of the hotel. For car parking within Manhattan, the hotel recommends ICON Parking or SP Plus Parking services.
Vacation at Cloud One in Manhattan - the accommodation for every taste and budget.
With us, you can relax and kick back with every overnight stay, and of course, explore New York away from the hotel. If you need to get to other parts of downtown New York, or if you feel like taking a long walk through Manhattan's world-famous Central Park, Cloud One is well connected to public transportation, including the WTC station and the Staten Island Ferry.
From there, you can quickly get to other boroughs like Queens, landmarks like Greenwich Village, Canal Street, and Pennsylvania Station to explore Lower Manhattan. You can reach bustling Times Square by train in just under 20 minutes. For any sightseeing tips, the hotel's staff is always happy to help.
Even on foot, the distances seem almost ridiculous for New York due to the location of our hotel at Ground Zero, in the middle of Manhattan: Wall Street, for example, can be reached in less than ten minutes on foot from the design hotel, and Trinity Church is even faster.
For those who always need to be online, our Design Hotel offers Wi-Fi so you can share your latest adventures from Manhattan with the world. But on your short trip, don't forget to put your device aside once in a while and enjoy the breathtaking view of New York and Manhattan.
Your home base - The Cloud One Hotel
The comfort of Cloud One design hotel in Downtown NYC.
And who said you had to leave on an empty stomach? Our hotel's restaurant and bar at the WTC ensure that you can taste the city's palate without leaving the hotel. Not to mention the culinary delights of the Manhattan area - from Chinatown to Little Italy, we have it all on our doorstep in Downtown.
Whether you're going on a business trip or a city break, our rates are more than affordable. We offer affordable rates for your Manhattan experience. Who says you have to spend vast sums to experience the Big Apple and Downtown?
Design Hotel's location in New York's Financial District means you'll be right in the middle of the action. And when you can walk to sights like the Financial District, the World Trade Center, and the 9/11 Memorial, your stay in New York becomes a breeze. Don't forget to cross the Brooklyn Bridge and explore Central Park. There's so much to discover in New York around our hotel, we're the perfect hot spot to start your Manhattan adventure.
City break in the hot spot Downtown - and that in a reasonable price
At our design hotel in New York, we offer guests an instant booking option for their travel planning. Book your next trip now and experience the New York sky - literally!
The Cloud One Hotels - where the clouds are literally at guests' feet. Your gateway to the heart of New York City, the place where dreams come true. Pack your bags, and we'll see you soon in New York.